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What is Salesforce Testing: Types & Features

by cromacampuslearning
Salesforce QA Testing Training Institute in Gurgaon


To begin with, Salesforce is a Cloud-based customer relationship management (CRM) software solution suitable for sales, service, marketing, collaboration, and analytics. It allows a business to easily close more deals and surprise customers with a better service experience. It is highly popular and is packed with features like contact management, workflow creation, task management, and opportunity tracking. Etc.

Types of Salesforce Testing:

There are two types of Salesforce Testing which are as follows.

Manual Testing- This testing process consists of testing Salesforce.com App through traditional methods. It allows QA teams to conduct manual testing for executing functional testing, happy path testing, integration testing, regression testing, and system testing.

Automated Testing- This testing typically requires a computer program in order to test a Salesforce.com app. It includes using various Automated testing tools like Selenium, Assure Click, QTP, etc. In addition, it uses scripted sequences that are executed by testing tools. To further know about it, one can visit Salesforce QA Testing Training Institute in Gurgaon.

Levels of Testing in Salesforce:

Given below are the following levels of testing that usually apply to Salesforce.

  • Unit Testing- This testing process includes writing clauses in their code that automatically test its coverage. In addition, it allows you to evaluate multiple data records at a time so that the code runs successfully in the environment.
  • System Testing- It involves testing the system’s technical processes from beginning to finish based on specific outputs. This testing allows you to troubleshoot a problem with automated rules in the system like workflow, validation, assignment, etc.
  • UAT Testing- This testing process helps you in testing the system’s ability to support business processes. It follows a test script on the basis of what happens in the business.
  • Production Testing- It is repeated system testing in the production environment. In addition, it allows you to test whether the config and code have been correctly deployed from the sandbox to the production environment or not.
  • Regression Testing- This testing process helps in testing whether the code and config releases are affecting existing user processes of the system. This testing is conducted after the enhancement or a fix is deployed to production.

Benefits of Doing Salesforce QA Testing:

Salesforce QA testing is a highly beneficial and mandatory process useful for checking whether the configuration and code are functional or not. In addition, it helps in verifying that the finished system can support the client’s business processes. It confirms that the system’s initial build meets the agreed requirement and helps in identifying problems easily. Furthermore, Salesforce QA Testing provides you with a functional flow report based on the status of test cases. Thus, ensuring that teams can easily create the functional flows to know the functionality of the application. It offers a process builders feature useful for checking the working condition and behavior of the system. Moreover, it also provides workflows that allow you to check the functionality of time-based events. Many institutes provide Salesforce QA Testing Online Training and one can enroll in them to start a career in it. Apart from these, given below are some of the benefits of doing Salesforce QA Testing.

  • It helps you in building reliable software deployments and allows you to test them without any need for tedious manual coding.
  • Salesforce Testing ensures that the software product is fit for purpose and won’t fall down under pressure.
  • Furthermore, it allows you to combine different tests to identify issues or failures before they affect your business.
  • Reduces the risk of data leaks by providing you with a more secure and efficient software tool.
  • Saves your time and money during the development process and results in a more robust deployment.
  • It helps your developers in easily identify areas where they need to improve.

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