QuickBooks error 6177 is one of the most recurring 6000 series errors that users encounter. It triggers when a user tries to open the QuickBooks Desktop application. The error shows up on the screen along with a warning message, “We’re sorry, but QuickBooks can’t open your company file.” Storing QuickBooks company files in the wrong folder and damaged QuickBooks configuration files are the major triggers of the error. Keep reading the blog to get detailed information on QB company file error 6177 and quick troubleshooting solutions to fix it.
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Fixing QuickBooks Company File error 6177 with Tested Solutions
Solution 1. Download and Install a new update of QuickBooks on Windows and Mac
If QuickBooks is installed on Windows:
- Open the QuickBooks Desktop application, choose the Update QuickBooks Desktop option and select Update Now.
- Click the Get Updates button and wait till the update downloads. Once it completes, open the QuickBooks Desktop application again.
- Accept the prompt by clicking the Yes button to install the update and then restart your computer.
If you are using QuickBooks on Mac:
- Start QuickBooks, go to the Product Information window and look at the QuickBooks Mac version you are using.
- Tap the Command + 1 keys at the same time on your keyboard to view your QuickBooks version and release.
- Open the QuickBooks menu and click Check for QuickBooks Updates to download the QuickBooks update manually.
- At last, click the Install and Relaunch button.
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Solution 2. Update the location of the QuickBooks company file
- From the Windows Start menu, open File Explorer and look for the QuickBooks folder.
- Tap the F2 key to know the location while QuickBooks is open.
- Head to the location and find the company file with .QBW extension. Note down the drive’s location and name.
- Move the QuickBooks company file to the same location on C: drive.
Solution 3. Install QuickBooks Tool Hub and fix file issues by running QuickBooks File Doctor
- After closing company files, quit the QuickBooks Desktop application and download the setup file of the latest QuickBooks Tool Hub version.
- Open the Downloads folder, then open the QuickBooksToolHub.exe file and follow the instructions given on the screen to start installing the tool hub.
- To properly install the QB Tool Hub on your workstation, you must agree to the terms and conditions.
- When the install completes, look for the QuickBooks Tool Hub icon on your desktop and open it by clicking the icon.
- From the QB Tool Hub, select the Company File Issues tab and click Run QuickBooks File Doctor.
- Within the File Doctor tool, pick your company file and choose the middle Check your File option.
- Click Continue, enter login credentials and choose Next.
This blog on QuickBooks error 6177 ends here. We are hopeful that the solutions we discussed will help you troubleshoot the issue. If the problem continues or doesn’t fix, dial 1.855.738.2784 and speak to certified QuickBooks professionals for immediate assistance.
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